For Android users: Please make sure that the LabCOM app has been granted the 'Location detection' permission. The PoolWaterLAB uses Bluetooth 4.2. On Android the app needs the location permission to scan for PoolWaterLABs. Depending on the Android version, Google also requires location to be enabled on the smartphone. Additionally, the PoolWaterLAB uses a protocol that does not support pairing in the Android settings.
Make sure that the app has the location permission (Settings > Apps > LabCom > Permissions > Location), that this is enabled in the settings (or the status bar menu) and that Bluetooth is enabled on the PoolWaterLAB itself.
We do not collect any location data, but the permission is only required for using Bluetooth 4.2 within the app. is the link to the Android documentation: https://developer.android.com/guide/topics/connectivity/bluetooth#Permissions